Experts in Lettings & Property Management Bristol

We don’t play like the others; we take great pride in our highly personalised and customer-focused service, which has won us multiple awards including Bristol’s Best Letting Agent four years in a row. With our head office in Henleaze and three satellite letting offices in Clifton, Harbourside and Bedminster, we service the whole of Bristol in both the professional and student let markets – we’ve got Bristol residential lettings covered.

Our 30 strong team focus on providing a high class, competitively priced, Bristol wide letting service – backed up by well-established links to sources of high-quality tenants. These tenants are then offered to our ever loyal landlords in addition to advertising across a broad range of property websites including Rightmove and Zoopla. We provide our landlords with best in market professional property presentation, including professional photography, floor plans and a 3D virtual tour as standard.

We’re open and transparent with our fee structure so that you have no nasty surprises. That’s why we’ve included full details of our charges here.

Call 0117 9898 215 for info on our latest offers, discounts and services

Let Only
6% +vat (7.2%)
for 12 months, reducing to
4% +vat (4.8%)

(per month from rent)

As Standard
  • No Let, no fee!
  • No initial set-up fee
  • Compliance and legislation advise
  • Full property marketing
  • Accompanied viewings & viewing feedback
  • Offer negotiation
  • Reference, credit & right to rent checks
  • Creation & signing of Tenancy Agreement
  • Serving of How to Rent guide and other documents
  • Collection of first month’s rent and deposit
  • Key handover to tenants
Above & Beyond (but still included)
  • Monthly rent collection & forwarding
  • Rent arrears chasing & debt management
  • Professional photographs
  • 3D virtual tour & floor plan
  • Selective, additional or HMO licensing advice
  • Client Money Protection Insurance
  • Legislation updates via newsletter & webinars
MOST POPULAR
Fully Managed
11% +vat (13.2%)

(per month from rent)

As Standard
  • All of Let Only Service, PLUS:
  • No Let, no fee!
  • Set-up fee (£195 +VAT, student properties £300 +VAT)
  • Tenant management
  • Compliance legislation management
  • Duty of Care legislation management
  • Day 1 smoke alarm check with health & safety inspection
  • Meter readings & updating utility providers (check in & out)
  • Updating local council (check in & out)
  • Regular property inspections – by video
  • Management of emergency maintenance
  • Management of general repairs up to £5,000
  • Purchases on your behalf (deducted from rent)
Above & Beyond (but still included!)
  • 24/7/365 Emergency maintenance
  • Licensing Management including Council visits
  • FREE Section 13 (rent increase) notice serving
  • FREE Section 21 (eviction) notice serving
  • FREE Professional Check Out
  • FREE Extensions to active tenancy agreements
  • FREE Deposit dispute resolution management
  • FREE Void period management
Managed & Secured
14% +vat (16.8%)

(per month from rent)

As Standard
  • All of Let Only Service, PLUS:
  • No Let, no fee!
  • Set-up fee (£195 +VAT, student properties £300 +VAT)
  • All of Let Only Service, PLUS:
  • Tenant management
  • Compliance legislation management
  • Duty of Care legislation management
  • Day 1 smoke alarm check with health & safety inspection
  • Meter readings & updating utility providers (check in & out)
  • Updating local council (check in & out)
  • Regular property inspections – by video
  • Management of emergency maintenance
  • Management of general repairs up to £5,000
  • Purchases on your behalf (deducted from rent)
  • Unpaid rent paid until vacant possession
  • 75% of rent for two months after vacant possession
  • £100,000 legal cover for eviction process
  • £100,000 legal cover for other serious breaches
Above & Beyond (but still included!)
  • 24/7/365 Emergency maintenance
  • Licensing Management including Council visits
  • FREE Section 13 (rent increase) notice serving
  • FREE Section 21 (eviction) notice serving
  • FREE Professional Check Out
  • FREE Extensions to active tenancy agreements
  • FREE Deposit dispute resolution management
  • FREE Void period management
Celebrating being an award winning Bristol Letting Agency
all Agents medal for City of Bristol lettings branch of the year 2021
Voted no.1 Bristol letting agent four years running:
  • ARLA Propertymark Accredited

    We choose to be regulated

  • Bristols largest tenant database

    91% of properties let within 7 days

  • No hidden costs

    Open and transparent fee structure, with no nasty surprises

  • Rated 4.9 out of 5 by customers

    allAgents customer reviews (488 reviews as of April ‘22)

  • Market leading property presentation

    Professional photos, floorplan & 3D virtual tour, as standard

  • Bristol covered

    Clifton, Fishponds or even Keynsham – we’ve got Bristol covered

all Agents medal for City of Bristol lettings branch of the year 2021

Voted no.1 Bristol letting agent four years running:

  • ARLA Propertymark Accredited

    We choose to be regulated

  • Bristols largest tenant database

    91% of properties let within 7 days

  • No hidden costs

    Open and transparent fee structure, with no nasty surprises

  • Rated 4.9 out of 5 by customers

    allAgents customer reviews (488 reviews as of April ‘22)

  • Market leading property presentation

    Professional photos, floorplan & 3D virtual tour, as standard

  • Bristol covered

    Clifton, Fishponds or even Keynsham – we’ve got Bristol covered

Professional property presentation

With professional photos, floor plans and 3D walkthroughs our property presentation is number 1 in Bristol. We’ve invested in top of the range equipment and trained our staff to bring out the best in your property. We’ll advertise across key property websites including Rightmove and Zoopla, plus our brand new website. ‘The Letting Game’ appears consistently at number 1 for key Bristol letting searches on Google and we’re the primary choice for those looking on Google Maps too, meaning we receive over 60% of our tenant enquiries directly, unlike most other agents. With ‘First Look’ listings on Instagram and corporate ties with large Bristol employers we get more enquiries, which means more viewings so we can let your property fast – 91% of properties let within 7 days.

You’ll get a dedicated Valuer and Negotiator who’ll provide advice on property preparation, value your property and ultimately negotiate to get the best price whilst minimising periods without a tenant. Professional marketing from Bristol’s best Lettings and Property Management company.

Demonstrating our professional marketing service for our letting and property management Bristol landlords

Best Value Property Management in Bristol

Our Full Management Plan is the no-hassle way for Bristol landlords to have their properties and tenants managed for them. You’ll have peace of mind, knowing all management issues are dealt with professionally by us. You can relax in the knowledge that The Letting Game has everything covered; from securing high quality tenants, maintaining your ever-changing legal obligations, to the day to day management of your tenants and your property. We’ll also organise and manage the local contractors required to maintain the property and you can choose for us to use your own if preferred.

Every aspect of our property management service is underpinned by our award-winning personal service. You’ll have a dedicated Property Manager who’ll take away the hassle, whilst keeping you up to date with any news. That’s why our landlords choose us over other property management companies in Bristol. With over 850 Bristol residential properties managed, we really are property management experts.

Animation of a landlord relaxing because we provide hassle free property management in Bristol
  • As standard

    Our Full Management plan shares all the features of our Let Only Plan plus we’ll manage the property for you. You’ll be able to relax in the knowledge that Bristol’s best agents are managing your tenants and property.

    • Management of tenants
    • Safety compliance management
    • Check in and check out
    • Management of utility bill and council tax change over
    • Rent collection
    • Management and chasing rent arrears
    • Management of maintenance
    • Assistance in any disputes
    • Segregated client bank accounts for your rent and deposit money
    Read More
  • Above & beyond

    We’re on a mission to challenge the norms and raise industry standards. So, we go above and beyond when it comes to managing your property, throwing in loads of extras that other Bristol letting agents will charge you extra for. Here are some examples.

    • Out of Hours & Bank Holiday emergency maintenance cover
    • We include for no extra cost: Section 21 and Section 13 Notices
    • We include for no extra cost: Extensions to Tenancy Agreement
    • We include for no extra cost: Client Money Protection Insurance
    • We include for no extra cost: HMO, Selective and Additional Licensing management
    • We include for no extra cost: Accompanied council visit to a licensed property
    • Property Inspections by Video – you get to walk-through remotely
    • Landlord Portal for access to statements and other info
    • 96% of our clients rent paid within one working day of receipt (in 2021)
    • Minimal periods between tenancies – typically only 5 working days
    Read More

Property Management Team

Our professional Property Management team are all either qualified or working towards an ARLA Propertymark qualification in property management. You will have one dedicated member of our team who manages all aspects of your property and your tenants. They will understand your personal requirements and build a friendly but professional relationship with both you and your tenants. As a company, we choose to be licensed and regulated in an unregulated industry, so you can trust our team to manage your property professionally, securely and to the highest industry standards.

David McKeown our Head of Bristol Property Management
David McKeown
Head of Property Management
Alex Case one of our expert senior Bristol property managers
Alex Case
Senior Property Manager
Sheila Pugsley one of our expert senior Bristol property managers
Sheila Pugsley
Senior Property Manager
Kieran Hackett one of our expert senior Bristol property managers
Kieran Hackett
Senior Property Manager
Anna Sage - our compliance and licensing manager for professional, corporate, student and HMO lets.
Anna Sage
Compliance and Licensing Manager
Oona Kendall one of our expert Bristol property managers
Oona Kendall
Property Manager
Adriano Giacovazzi one of our expert Bristol property managers
Adriano Giacovazzi
Property Manager
Rachel Morgan one of our expert Bristol property managers
Rachel Morgan
Property Manager
Taran Sooriya one of our expert Bristol property managers
Taran Sooriya
Property Manager

Let & rent – No let, no fee

The complete tenant sourcing service from Bristol’s largest letting agent. Our focus is providing the highest quality of tenants to our landlords, while ensuring you receive the best possible return on your investment. Our Let Only Plan provides extensive marketing and lettings expertise, alongside advice on your ever-changing legal obligations. Working with us allows you to take advantage of our links with relocation companies and corporate clients from blue chip companies in Bristol, that other agents don’t have access to.

What’s more, once we’ve secured you a great tenant, we’ll also collect the monthly rent for you, with our accounts team chasing and managing any late payments or arrears. Every aspect of our Letting Service is underpinned by our award-winning personal service, provided by our professional and knowledgeable staff.

Animation representing our free rental valuation service

Rental Protection

If you choose our Fully Managed & Secured service you’ll benefit from our Rental Protection Insurance plan.  Not only will you receive up to 15 months’ of rental arrears (after one months unpaid rent up to £50,000), you’ll also get cover for 75% of the monthly rent up to 2 months after the tenants formally leave the property.

We also take away the worry of dealing with evictions of unauthorised occupants, after the expiry of a valid Section 21 notice, or due to a serious breach of tenancy.

I was delighted with the speed and efficiency that the team found our tenants. We have already recommended you to our friends.DAVE, LANDLORD
An image of Dave one of our delighted property management landlords

We’ll call you back

Looking for a free rental valuation or more information on our landlord services? Let us know your details and we’ll give you a call.

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If your query is urgent then please do give us a call.

Or Call 0117 9898 215
Illustration representing our head letting office in Henleaze
HEAD OFFICE – HENLEAZE
Contact
Opening Hours

Mon – Thurs: 9am – 5.30pm
(viewings available to 6.30pm)
Friday: 9am – 5pm
Saturdays: Viewings Only

Illustration representing our letting office near Bristol Harbourside
Harbourside Office

Unity Centre, Unity Street,
Harbourside, Bristol, BS1 5HH

OPENING HOURS – by appointment only

Illustration representing our letting office in Clifton
Clifton Office

Saville Court, Saville Place,
Clifton, Bristol, BS8 4EJ

OPENING HOURS – by appointment only

Illustration representing our letting office in Bedminster
Bedminster Office

BankSpace, 145-147 East Street,
Bedminster, Bristol, BS3 4EJ

OPENING HOURS – by appointment only