Meet Alex, our compliance and licensing expert
Having joined The Letting Game over 6 years ago, our Compliance and Policy Officer, Alex, is our Bristol compliance and licensing expert. Since joining, she has worked her way up through the business and is now part of our senior leadership team. Alex has a vast knowledge of the end-to-end process, from making sure your property fulfils the health, safety, legal and licensing requirements, through to the referencing process, managing deposit disputes and the check-out process – she really is a lettings guru!
Tell us a bit about your time at The Letting Game
“I joined The Letting Game as a Lettings Administrator back in June 2017. I was looking for a new challenge and particularly liked admin – yes there is always one! Believe me there really is a lot of admin involved in the world of lettings! From looking after deposits, to checking out the tenants, I’ve worked on most parts of the letting’s process.
I’ve studied here and become industry qualified through ARLA Propertymark. As well as building a wealth of knowledge and experience in the rental market. This has helped me move up through The Letting Game with several promotions including to Associate Director. I’ve recently taken on the responsibility of ensuring our landlord’s properties are legally compliant and safe for tenant use.”
Where does your role fit into The Letting Game?
“We’ve been in the letting business for over 14 years and have brilliant expertise and knowledge in compliance and licensing. We like to help landlords understand and action their responsibilities. There is a lot for landlords to consider. Whether it’s a large Bristol HMO or Studio flat, we’ll know the rental requirements. I’m delighted to play a big part as our resident licensing and compliance expert. I enjoy helping our Bristol landlords keep their rentals compliant. For instance is the right licensing in place? Are gas safety checks and other legal requirements up to date?”
What are you working on at the minute?
“Well, I’ve just been through and booked several gas safety checks for some of our managed Bristol landlords. Also, I’m meeting an Environmental Health Housing Officer from the Bristol City Council Licencing Inspection team, at a property shortly. There is a lot of work to keep our landlords compliant!“