Join the team – Lettings Administrator

We have an exciting opportunity for a driven Lettings Administrator who is process driven and has a keen eye for detail, to join our energetic and dynamic team at The Letting Game.

We’re looking for someone with an administration background with good knowledge of Office 365 products, who can pick up new systems quickly and thrives in a busy environment, whilst having the ability to work both independently and as part of a team.

Job Types: Full-time, Permanent

Salary: Upto £25,000 per year (dependent on experience)

Anna is one of our expert student letting administrators.
  • Key responsibilities/duties

    • Processing tenancy applications and checking tenant referencing for new and existing tenancies
    • Checking paperwork, uploading documents and sending drafts for approval
    • Providing accurate information and updates to Landlord and Tenants
    • Conducting right to rent checks
    • Obtaining and organising the necessary certification such as gas safety certificates, electrical installation condition reports and energy performance certificates
    • Checking necessary registers to ensure certificates have been carried out by qualified and competent persons
    • Processing invoices and arranging inventories
    • Answering external and internal calls, arranging viewings and dealing with queries and directing where appropriate
  • Essential experience and skills:

    • Excellent customer service
    • Strong organisational skills and meticulous attention to detail
    • Strong IT proficiency and good knowledge of MS Office
    • Strong communication skills with the ability to communicate information at all levels in a clear professional manner
    • Strong desire to succeed and a genuine interest in property and people
    • Good management and prioritisation of workload
    • Ability to cope with conflicting demands and deadlines
    • Able to work individually or in a team, with a positive and enthusiastic attitude to work
    • A full driving licence as well as your own transport
    • A minimum of 1 years’ experience in an administrator or secretarial role, but no property or lettings experience is required.
    • Experience in public facing customer service roles
    • Experience in a professional office environment
    • Experience in an administration/secretarial role

What’s on offer?

Competitive salary (dependent on experience) Upto £25,000 per year

  • 21 days annual leave (starting entitlement) plus bank holidays and an extra day off for your birthday
  • Sick pay
  • Charity leave
  • Working from home opportunity
  • Unbeatable company culture and supportive team environment
  • Casual dress code and some work wardrobe pieces paid for
  • Fleet of company electric vehicles available for business travel
  • Full funding towards the Level 3 Technical Award in Lettings and Property Management
  • Quarterly company social events
  • Free on-site parking

Working hours:

This is a full-time, permanent role working; Monday to Thursday 8.30am-5.30pm, Friday 8.30am-5pm – no weekends required!

In return for loyal service, we can offer great development opportunities, a welcoming work environment and a highly supportive team.

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    Working towards a greener future

    If you join The Letting Game team you’ll be working for Bristol’s first Carbon Neutral letting agency. We’re always looking at our team and their processes to make sure we have a positive impact on the world – that’s why we’re planting our own forest! For every property we let we plant three trees; one each for our landlord, tenant & one for our team – together we’re planting The Letting Game forest!

    1008 trees planted in The Letting Game forest. We plant 3 trees for every let. One for the landlord, tenant and our colleagues.

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