Bristol Student property letting expert, Hope
Hope joined The Letting Game in April 2022, having worked in the property industry for just over 5 years. She worked in various roles across the industry; from sales and lettings negotiator to a valuer. Hope also developed a passion for the property admin side which includes progressing tenancies, referencing, right to rent checks. Her passion, knowledge and experience make her an excellent Student Lettings Manager!
Meet Hope, Student Lettings Manager
“I moved to Bristol in 2011, from Devon, after going to school in Bath. I very quickly fell in love with the vibrant and relaxed city; it’s easy to see why so many move to this beautiful city and never leave! Bristol has so much to offer; from the stunning countryside to the bustling city centre, there truly is something for everyone.
I’ve always been passionate about property, so working for a company that challenges the way letting is done is great. I’ve always strived to offer the best service to both tenants and landlords, and The Letting Game makes this possible. It’s a Bristol Independent and it really does embody our city, particularly the people who are Bristol letting market experts.”
What does a Student Lettings Manager do?
“I’m responsible for managing the end-to-end student tenancy process. From expert valuations to writing professional property descriptions and working with my colleagues to find fantastic tenants for our landlords. I’ll then undertake the referencing and checks, get tenancies in place and arrange deposits/rents – it keeps me busy, but I really enjoy it.
It has been extremely important to me to ensure that all departments have a good working relationship, to ensure that the entire process, for both tenant and landlord, is as smooth as possible. But for me, it’s more than that, since being in the role I’m really enjoying building and maintaining relationships with the landlords so I can offer that personal experience. Whilst also getting a lot of satisfaction in helping students find a rental.”
What are you working on at the minute?
“December right through to March is the peak season for advertising and letting student properties, so the team and I are busy with that. We have a large portfolio of student lets and it is my priority to make sure that I work with our other departments to make the letting process as smooth and hassle-free as possible.
All the time there is always the need for that personal touch – working with students there is never going to be a dull moment, whether I’m helping anxious parents whose children are leaving home for the first time or final years who are about to start their first jobs. I love helping our landlords, tenants end even their parents!”