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Staff profiles

In 1972, a crack lettings unit was sent to prison by a military court for a crime they didn't commit. This team promptly escaped from a maximum security stockade to the Bristol underground. Today, still wanted by the government they survive as letting agents of fortune. If you have a property to let, or if you are looking for your dream home, ....maybe you can hire The Letting Game Team.

Jack Head BA (Hons) – Director and Founder

Jack Head BA (Hons) – Director and Founder

Jack set up The Letting Game in 2009 and continues to push the company in a positive direction today. Jack was bought up within a property family and went to school here in Bristol. After graduating from University he had a successful two year spell in Recruitment before the 2008 recession hit the industry and the company he worked for hard. Faced with redundancy he decided to set up The Letting Game – a risk he is now very happy to have taken.

Three things you didn’t know about Jack:

  • He co-owns a virtual office in Bristol company
  • He learnt to ski before he could walk.
  • Jack is currently working towards becoming a qualified tennis coach!
Ben Giles – Associate Director

Ben Giles – Associate Director

Ben joined us in 2012 as an apprentice and now manages our Sales and Relocation department. He has been integral to the progress of The Relocation Game - the arm of our company that focuses on sourcing Corporate and Relocation for our landlord clients. He has recently started working closely with Maya after welcoming her to the sales and relocation department of the business.

Some things about Ben:

  • Ben is a basketball hotshot.
  • Ben recently took extended leave to travel south east Asia with his Partner.
  • Ben fell over in the office on his first day! With an audience…. cue the laughs!
Samantha Urch  – Associate Director

Samantha Urch – Associate Director

Samantha joined The Letting Game with four years experience in the Bristol letting industry.  She brings knowledge and experience to the team and boasts an NFOPP technical award in lettings and property management, something she is now helping the other members of the team work towards achieving. Born and raised in Bristol, she also runs a dance teaching franchise with her partner.

Sam’s facts:

  • She ran her own administration support company before joining TLG
  • Her favorite dance is ‘The Jive’
  • Sam’s been skiing since she was a little girl
Claire Leeming LLB – Accounts Executive

Claire Leeming LLB – Accounts Executive

Claire has worked with Jack for five years now however only the past 3 years she been involved with The Letting Game. Nothing gets past Claire and this has made her a fantastic young bookkeeper, a great grounding for her as she is now starting to learn accountancy skills too. She now manages all clients’ accounts and client rent payments.

Some facts about Claire:

  • Claire is a criminologist, book keeper AND part time model.
  • She has travelled the world.
  • She uses a whole bedroom as her wardrobe!
Maya Joshi BA (Hons) - Senior Associate

Maya Joshi BA (Hons) - Senior Associate

Maya joined the company early 2014 and now takes an active role with both landlords and tenants. She is often out and about at viewings and meetings as well as supporting the smooth running or our customer service delivery team. Having travelled most of the world, she is always planning her next adventure. She has lived in Bristol most of her life - she knows the City as well as anyone.  

Maya Facts:

  • Maya is a Fashion, Photography & Styling graduate.
  • Owned two goldfish for 5 years. Impressive! 
  • She is obsessed with Mango's, Coconut's and any other tropical fruit! 
Heather Lawson - Tenancy Manager

Heather Lawson - Tenancy Manager

Heather joined the The Letting Game in 2016, after deciding to move to Bristol, having fallen in love with the city, food and music scene. Before joining us she ran two dance businesses! She now fills her time working full time at The Letting Game as our Tenancy Manager - but a few weekends a year, she might be spotted teaching at the odd dance weekender across the country!

Heather Facts:

  • She has been Ceroc (Modern Jive) dancing with her fiancé for 8 years.
  • You might spot her in the odd episode of shows like Doctor Who, Sherlock or Casualty.
  • She is half French, and spent a year living in France working a ski season.
Harry Rawlinson - Department Manager – The Student Letting Game

Harry Rawlinson - Department Manager – The Student Letting Game

After moving to Bristol from rural Herefordshire and completing a degree in Property Investment and Management at UWE in 2015, Harry wanted to stay in Bristol and develop a career in property. First having a stint as a property manager for a local competitor, he is now heading up our student department and is doing a great job.

Harry facts:

  • Keen motorcyclist (owned 5 bikes so far…)
  • Avid hiker – regularly visit lake district completing many peaks surrounding Keswick/ Derwent Water.
  • Computer enthusiast – Regularly upgrading and updating my personal 'rig'.
Sandra Arbuckle – Department Manager – Property Management

Sandra Arbuckle – Department Manager – Property Management

Sandra was recruited to manage our rapidly growing property management department. We invested in a specialist department manager with the goal of continuously improving our service offering to our landlords. She manages a small portfolio herself, but spends the rest of her time training and managing our other property managers. Sandra has many year experience in both property management and property development.

Three interesting Sandra facts:

  • She has spent time living in Spain
  • She has three sons
  • The first house Sandra ever bought is only meters away from our head office!
Anna Sage – Property Manager

Anna Sage – Property Manager

Anna joined the Letting Game in January 2017, after gaining a year’s experience in Property Management at one of our local competitors. Bristol through and through, she loves the area and intends to work and live here all her life. She has worked in lots of different customer service roles, however she feels she thrives in this fast paced property management position.

Three facts:

  • Was an official cow girl for an Australian cattle ranch for most of 2016
  • Went travelling prior to settling in to her role here
  • Anna loves art and is creating a portfolio of work this year
Jamie Parnell – Senior Lettings Negotiatior

Jamie Parnell – Senior Lettings Negotiatior

Jamie has worked in lettings for a few years now, starting off in his home town of Watford, before moving to a local Bristol agency when him and his wife moved to Weston-Super-Mare. He joined us after wishing to embark on a new challenge with an independent letting agency, after growing frustrated with the corporate service mentality. He is now responsible for the majority of our lets!

So what about Jamie:

  • Used to be a ‘superstar’ D.J. with a residency in Ibiza
  • He recently took up yoga!
  • Loves living in the South West after growing up in London
Laura Davis – Property Manager

Laura Davis – Property Manager

Bristol born & bred, Laura knows the city like the back of her hand. She joined us after working for two other Bristol Letting Agents since she left school, and is now an integral part of our Property Management team. We are pleased to have her.

She’s a TV show fanatic, and claims to have watched all the great box sets! Laura tap danced for 13 years but I had to quit because she damaged a ligament in her leg. Laura hopes to relearn Danish again, as she spoke quite a bit of it when she was younger due to having Danish friends.

Laura facts:

  • Laura has met S Club 7!
  • She speaks some Danish
  • A tap dancing fanatic until recent injury
Alexandra Drake – Lettings Administrator

Alexandra Drake – Lettings Administrator

Originally from Devon, Alex was born on a pig farm and moved to Bristol six years ago. Alex enjoys an active interest in interior design and home decor - it wouldn't be difficult to tell that she loves Ikea! She joins The Letting Game after working in a Bristol based law firm – it goes without saying that she prefers the working culture here much more than the solicitors practice!

Alex facts:

  • Alex is a food fanatic and loves a pub classic.
  • A self-proclaimed Saturday night party animal.
  • Her early years were spent on her family farm
Bennie Boy, Meow (Hons) - Top Cat

Bennie Boy, Meow (Hons) - Top Cat

Bennie has been a part time member of the team since the offset. He comes in every week, often unannounced. He works in his own way and does things in his own time, although he has been known to show outstanding commitment to the cause, still being in the office the following morning when everyone else is just getting in. He has an opinion on most things, often being heard voicing it to members of team at less than convenient times. The office wouldn't be the same without him.

Bennie facts:

  • He's so cool he doesn't wear a collar.
  • Tuna is his favourite meal.
  • He won a regional ‘meowing’ contest and his set to appear in the nationals this summer.
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