Our fees explained

Tenant Fees


Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rentunder £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year) Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request) £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request) £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.


Before you move in

Check in Fee (tenant’s share): £78 (inc VAT) 

Set up fee (tenant’s share): 48% (inc VAT) of one calendar months rent, split between the tenants where multiple occupancy.

Referencing of tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement

Guarantor Fee:  £120 (inc VAT) per guarantor (if required)

Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

Permitted Occupier Fee: £0 

Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy

Pet Deposit: Returnable additional Security Deposit of two weeks rent.

To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy


Amendment Fee: £288 (inc VAT)

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Renewal Fee (tenant’s share): £78 (inc VAT)

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement


Future Landlord Reference Fee: £0

Collating information and preparing a reference for a future landlord or letting agent


Lost Security Items:£60 (inc VAT) plus item cost

Obtaining necessary permissions, sourcing providers and travel costs

Out of Hours Services: £18 per hour (inc VAT) plus any actual costs incurred

Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate

Unpaid Rent / Returned Payments: Interest at 8% above Bank of England Base Rate from date due

Late payment of rent administration charges as follows:

£36 including VAT for letter sent to chase rent after 24 hours of late payment.
£36 including VAT for letter sent to chase rent after 72 hours of late payment.
£36 including VAT for letter sent to chase payment after 5 days of late payment.

Missed contractor appointment charge:
£60 including VAT. If an appointment is made with a contractor to gain access and you miss that appointment and they can’t gain access then this charge applies.


Client money protection (cmp) provided by: ARLA
Independent redress provided by: The Property Ombudsman


Landlord Fees

*Please contact our team on 0117 9898 215 to discuss any potential discounts and special offers that are currently available.

Fees already include VAT added at the applicable rate and apply to each Property.

1 Full Management Service Plan £180 one off set up fee, and ongoing fee 13.2% of monthly rent

NOTE: £360 one off set up when the property is let to Students
2 Let with Rent Collection Service Plan One months’ rent and ongoing fee 4.8% of monthly rent
3 Let Only Service Plan One months’ rent
4 Market & Let a room in a Property £450
5 Management of a room during term or Tenancy £180 one off set up fee, and ongoing fee 15.6% of monthly rent
6 Caretaking of unoccupied Property £300 per month.
7 Arrange and hold the Tenancy Deposit protection amount £66
8 Renewal of a Tenancy Deposit Protection amount £66. 
9 Rent recovery insurance 3% of monthly rent
10 Gas Safety Certificate £90
11 Energy Performance Certificate (EPC) £90
12 PAT testing up to ten (10) appliances £90
13 Mains electric test (Electrical Installation Condition Report or EICR for short) 1 to 2 bed Flats: £184.80

3 bed Flats: £201.60

1 bed Houses: £201.60

2 bed Houses: £218.40

3 bed Houses: £235.20

4 bed Houses: £252

5 + bed Houses: £268.80
14 Attendance at any Court proceeding £60 per person per hour
15 Attendance at any block or flat Meeting/AGM £60 per person per hour
16 Arranging the replacement of a Tenant during Tenancy £246
17 Additional unscheduled general property visit £48
18 Additional unscheduled periodic inspection £108
19 Assist and manage insurance claims or major maintenance works Fees to be agreed
20 Install four (4) window blind clips

Additional clips per pair

21 Legionella Testing £96
22 Supply and fit smoke alarm £78
23 Supply and fit carbon monoxide alarm £48
24 Arrange Professional photography £120
25 Key cutting Yale key £7.20

Chubb key £14.40
26 Fire Risk Assessment (applies where Landlord owns all flats within a block or a house which has been converted into flats)

Annual Review

27 Application for HMO, Additional or Selective License £198
28 Periodic check of Graded Fire Alarm system (usually required every 6 or 12 months with HMO license) £102
29 Periodic check of Grade Fire System and Emergency Lighting (usually required every 6 or 12 months with HMO license) £168
30 Weekly or monthly alarm checks for a Graded Fire Alarm system (HMO or block) £30
31 Issuing Section 21 Notice (included when opting for Full Management Plan) £108
32 Issuing Section 13 Notice (included in all Plans) £72
33 Arranging the creation of and signing of an Assured Shorthold Tenancy Agreement (included in all Plans) £120
34 Arranging the creation of and erection of a notice within a property to comply with Additional or HMO license condition £42
35 Arranging an asbestos survey £POA

Property Inventory Fees

Property Type Unfurnished Part Furnished / Furnished
Studio / 1 Bedroom £96 £102
2 Bedrooms £108 £120
3 Bedrooms £120 £132
4 Bedrooms £132 £156
5 Bedrooms £156 £168
6 Bedrooms £168 £186
7 Bedrooms £180 £198

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